Our ice maker stopped working and was leaking water down the door. Mike's technician came two days later, diagnosed the problem, and ordered the parts needed. The part came in on a Friday but the technician was already booked for the day. However, he called and asked if we would let him come on Saturday, saying it would'nt take long to fix. It took a 1/2 hour and everything works great now. Pleasant people and quality work.
Great job , I explained to the tech what was wrong with the refrigerator and he went straight to the problem and fixed it. No problem since. I would recommend him to my friends and family.
Mike's Appliance Company did an excellent job repairing my ice maker. They were honest, friendly and professional. I will recommend them
to my friends & neighbors.
The repairman was quick and efficient!
Your representative was the utmost professional. He was meticulous in completing his work and was very conscientious in cleaning up any clutter as he worked. Very courteous and patiently answered all of our questions. Highly recommend.
Our service tech was prompt he provided us Fast friendly, knowledgeable service.
Service went well. Glad it is fixed!
Great service. Friendly and professional.
Great company. Called in about an issue with a washing machine. Before scheduling, Mike suggested I try something first to fix the problem. It worked! Saved me $$$!!!!
Mike's appliance service is now in my phone book to use. They will be …
Thanks to your tech Rene he is asset to your company. It was no problem at your end for part it just took longer than expected .
Service was excellent! Will recommend.
They were very prompt in fixing my dryer. Thank you !
Very quick and thorough... got right to it and they accommodated me on a Saturday so that was pretty awesome.. would definitely recommend
Super friendly, very polite (both on the phone and the actual technician). He knew what he was doing and finished in 15 minutes.
We are customers of Mike's Appliance thru a Home Depot service policy on our LG refrigerator that quit running recently. Our experience with Mike's has been very good, as has the coordination between Mike's and the HD office. Mike's scheduler, Loretta, was very courteous and professional, as was the young man who actually did the service work (Carlos). The needed replacement part (a compressor) came in earlier than expected (w/i 4 wk'g days of ordering). Installation of the part was the next day.
Carlos, the service technician, was very customer-oriented, courteous & very professional. Before doing the work, he made sure we understood what he was doing in terms of the diagnostics and then the needed repairs. He was on the phone w/ the LG offices during the initial trouble-shooting. He was very careful that his wk didn't disturb anything else in the kitchen, as he was moving the unit around and when doing the wk, etc.
The initial repair appeared to do he trick, but Carlos told us to give it some time, & if there were any problems to call. W/i a couple of days, the unit was losing cooling again, so we called Mike's & spoke to Loretta. He was back that same day, & fixed the problem (a valve that leaked). All's well now. We are very pleased, not only w/ the HD plan, but especially w/ the service of Mike's & his excellent staff. We're appreciative that they made it a priority to get the fridge fixed asap, & minimize our inconvenience.
Very prompt, professional and courteous service. I would not hesitate to recommend them.
Courteous service, called before coming out on service call. Gave good information about the current problem.
Prompt , thorough and professional service
On time and scheduled quickly.
The service was quick and efficient and the problem was corrected
Anthony was very knowledgeable & prompt. Problem solved.
Technician very knowledgeable of product.
Quick convenient repair through Lowe's warranty service
They called us promptly, came out & gave diagnosis quickly. Part was ordered & fridge fixed within a week. Great customer service. Highly recommended!!!
Repairman was quick to locate and repair our refrigerator/freezer. W're happy with the repairs and professionalism.
Want to say thank you to mikes Appliance and gene for fixing my washer knob he was polite and was efficient with his work. Review by nicole brownlow aka garcia
Excellent service and on time. They call ahead of their scheduled visit and don't let the youth of the service man fool you as they are excellent.
Nice repairman, did a lot of work on my fridge.
Works great now.
Got the job done professionally and efficiently!
Excellent service! Technician worked me in his schedule the same day I called. The lady that answered was really nice and helpful. The guy called to let me know he was on his way. When he arrived he started working and had my dryer fixed I guess within 30 mins. He did a Great job! I was referred to this company through my Lowes service plan I purchased. However...I would now use them even if I didn't have a warranty or service plan.
The appliance specialist was very professional and explained everything he was doing. I would definitely use Mike's shop again.
Whenever they made an appointment, they always showed up on time and actually called a little bit before coming to let you know they were on their way. They did install a part that did not fix the problem, but they put my part back in and did not charge for the part. Overall, we were happy with the service and work performed.
Jason / Sabiene Baker
Easy communication, prompt service and a quick fix!
They were hired by a local vendor to repair a newly installed fridge that was leaking from behind. The technician was courteous and professional. He quickly spotted and fixed the problem--a loose fitting that was either a factory defect or …
The Technician who visited my home was polite professional and took the time to explain in detail the issue with my refrigerator.
Service techs were great! And kept place clean and very knowledgeable about what needed done.
Great service, arrive on time
I purchased an extended warranty from Lowe's when I purchased my Washer & Dryer about 3 yrs ago when I was stationed in Little Rock, Arkansas. We moved to San Antonio just over 2 yrs ago. We had an issue with our washer, so I contacted the …
Identifying the problem was very quick, and making a temporary fix was very fast and efficient. Also, the follow up to our problem and estimate for a more permanent fix was timely and very helpful.
Fast, friendly, efficient, professional, and spot on in diagnosing. Thank you for helping.
Jo Ann Henderson firstname.lastname@example.org
Carlos was the rep who came out to repair our Kitchenaide fridge. Fixed the problem...so glad we purchased a warranty from Lowe's. Highly recommend anyone to purchase a warranty on a new fridge or for any big appliance.
Fast and friendly service.
Called ahead of time and arriving on time are very good traits. This was the case in each visit. Much appreciated.
Loved it they fixed it right and fast. Had to wait for the part to come in but it was installed as soon as it came in. Carlos was the tech and he was very professional and did the job quick. I would like to say thank you to all of you.
Carlos is a very nice and knowledgeable young man.Your business was well represented .
fast service and tech was knowledgeable
Our experience with Mike's Appliance went exceptionally well. Carlos our tech. was very professional and courteous.
Service was excellent, Carlos took the time to explain the problem and also what steps would follow.
Mike's Appliance Service came out twice to repair my GE Monogram Refrigerator. I have an extended warranty. Both times, I received excellent customer service from the schedulers to the technicians. I especially want to thank Noah and Carlos…
Carlos was very professional and courteous. He is a keeper.
Excellent service, fixed my dryer right away, explained things about it I didn't know, on time, owner is especially helpful and nice, can't say enough good things about this service company. They will have my business on all of my …
The efficiency of Mike's Appliance Service was evident from the moment a call was placed to their office by Kitchen Aid warranty department (issue with my refrigerator). Carlos arrived on time and very efficiently identified the problem and…
My technician Carlos was great. He knew what was wrong as soon as he saw my refrigerator. He explained what caused the problem and repaired it. Mike's Appliance Service has been very helpful.
Nice guy. Arrived on time, and called ahead. Completed the job quickly, and gave advice about how to avoid the problem in the future.
Sarah Lee Vinton
Our technician was very polite and professional, and took the time to really listen to us about our problem. He arrived on schedule and was speedy and very helpful.
Your representative, Carlos, was very efficient and solved my problem quickly. I. Would highly recommend you to anyone.
I like Mike's. Renee was my technician. Professional and courteous all the way. The $60 diagnostic fee was waived by having them do the repairs. My only complaint is the time it took for parts to come in which is the mailing system' …
Great service, answered all my questions! Informative!
Jon Kirkland Bonham
Problems with scheduling kept this from being a 5 star rating, the technician was unable to coordinate things between myself and the warranty company-Lowes. The manager, however, manage to earn my respect by making Corrections where …
The serviceman explained clearly the problem he found that caused our refrigerator to stop working. Within a matter of minutes he identified the problem and resolved it. Our thanks go out to Mike's appliance for sending such a highly …
I was glad to have a friendly person to fix my machine.
Mike's Appliance Service
This is Mike, in response to what Naini is complaining about , the technician , Noah is extremely knowledgeable about LG appliances , as we are trained and Factory certified on every appliance we work on. I am sorry the repair was too …
Mr. Medina was very professional and very knowledgeable of the problem with my refrigerator. Very timely in repairing, did a clean super job!
A Google User
Ray was very friendly and helpful. He took his time and tried to find what the problem was.
Great service! I have NO complaints. Came out and repaired our Whirlpool dishwasher drain motor quickly and effectively. Very nice and courteous. We are very happy! 🙂
Fast job. Job well done. I would recommend.
A Google User
Very professional, well knowledged about the equipment.
A Google User
Jesse was awesome thank you for everything.
Fast and fixed very happy.
A Google User
Ray is great. He's a great technician and very helpful
Excellent service provided. Anthony and Andrew were very prompt and quickly diagnosed the problem and fixed it. Thank you very much outstanding job.
A Google User
The men were very professional and helpful and really knew the stuff. Joe very well done. Thank you very much.
My first experience with Mike's Appliance Service was on a warranty repair with LG. LG assigned them and the tech, Mario, was very professional and polite. He quickly diagnosed the problem with my LG dishwasher (sump assembly). They ordered…
Two year old Bosch had a bad installation, and never drained right. Bosch was not much help, but Mikes Appliance quickly identified the problem as a drain hose extension that was too long. They went under the house and shortened the drain …
5!! for sure. The guy who just came to my house to repair my fridge was very nice and helpful
Mr. Ray Medina is a very good employee. Always make sure my problem is taken care of before he leaves. He deserves recognition & a 5 star.
was great service- showed up on time- thank you
Wow, i'm floored by these bad reviews, i arrived home after two days from being out of town, my fridge was out, contents ruined, called Samsung, was given Mikes number, called them on monday was told it wouldn't be till friday before they …